Providing technology and administration consulting so your business runs the way you meant it to
Every business has a back office. Most of them are held together with tape.
Behind the work your clients pay for sits a pile of tools, spreadsheets, inboxes and invoices. When it runs well, you never think about it. When it doesn't, it quietly takes your week.
We are a back office consultancy for small teams. We map how your business should run, build the systems that run it, and — if you'd like — take the day-to-day off your desk entirely.
Let's talk about what would help most
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One team for the whole back office
Most help arrives in slices. A tech consultant configures software but won't touch billing. An assistant clears the inbox but can't fix the system filling it. You end up managing the seam between them.
We take the seam. Tools and process are two halves of one problem, so we handle both:
The systems.
One connected workspace for clients, projects, tasks, documents and team knowledge — plus the stack around it: mail, storage, integrations and automation. If you already have tools, we consolidate instead of starting over.
The processes.
How work actually moves: intake, handoffs, onboarding, invoicing, follow-up. Written down and made repeatable, so it stops depending on who remembers what.
The running of it.
Bookkeeping, invoicing, scheduling, inbox and calendar, client support — handled by us inside the system we built, so nothing falls between tools or people.
Does this sound like you?
- Your team asks you where things are, because it all lives in your head
- You pay for five or more tools and none of them speak to each other
- Clients ask where a project stands because they can't see it themselves
- Admin takes your evenings: invoices, scheduling, follow-ups, books
- You've tried to get organised before and it didn't hold
If two or more landed, your back office is costing you money. We should talk.
How we work
We map how the business runs today — the tools, the workflows, and where time and information leak out. You get a clear picture and a clear proposal: what we'd do, what it costs, how long it takes.
‘I highly recommend this team of insightful, helpful, and experienced humans! Work As Intended has done an excellent job of helping Selfistry optimize operations, streamline workflows, and achieve my goals — one system at a time — one day at a time — one thoughtful communication at a time.’
‘If you're a business owner who wants to focus on what you do best, Work As Intended is exactly what you need. They'll help you build a lean, streamlined setup that saves time, money, and headaches. I completely trust them to keep my systems supporting growth—not slowing me down.’